Employees Sharing Salary Information: Make the Unavoidable Less Problematic

Employees Sharing Salary InformationWhile making dinner with a group of people at my house last weekend, the topic turned to a friend’s new job offer.

“I think I’m going to take it,” he said.

“Must feel good to be getting back to work,” another friend replied.  “How much are they paying you?”

“Forty-five thousand.  Good benefits.”

In prior generations, the list of topics generally agreed upon as taboo stood at three: money, politics and religion.  I never knew what my father made, and I suspect he had little knowledge of what our family friends actually made. 

Perhaps it is the rise of social media, or the result of our recent economic downturn, but people are talking.  My friend did not feel weird answering how much he would be making, and nobody in the room felt uncomfortable with the question.  In a world where Facebook, Twitter, and other social media allow us to know not only the exact time a friend worked out at the gym, but with whom and on what, it seems income has become just another topic to be shared.

These new relaxed boundaries have entered into the workplace, where discussions about salary among employees have increased.  As net-gen companies tout informal dress, opened-up office spaces, and post-work company events, co-workers are encouraged to build relationships beyond their shared work.  While these activities all create a friendlier, more cohesive workplace, they also create an environment where people are comfortable talking about more of their life, including their salary.

There is a laundry list of reasons employers do not want their employees speaking about salary, ranging from intangibles like morale (“I can’t believe I make $30,000 less than that guy”) to extremely tangible litigation (“I can’t believe the two women are paid $20,000 less than the two men in the same job).  Many times, the effect of employees discussing salary is hard to control.  It is one thing for an employee to compare his or her salary to what they think is the correct match on the Internet or to what a friend makes, but the effect is greater when the comparison is to the worker in the cubicle right next door.  It may not be an appropriate comparison (“Our titles both say Coordinator”), and it may even be a baseless idea (“There’s no way some person in marketing should make the same as me!”), but piecemeal information traded between employees encourages imperfect assumptions.

Whether the employees themselves gain value by engaging in these conversations is irrelevant.  What matters is that they are taking place, and employees will form their own thoughts about their company’s pay decisions if they are not supplied with correct information.

Since attempting to silence employee speech on the matter is both inadvisable and illegal, the best way to be worry-free is to take a thoughtful approach to managing pay:

  • Have a clear pay philosophy – know your market, budget, and organizational needs.  Use these factors to consider how an organization-wide approach to compensation would look
  • Ensure internal equity in pay decisions – develop a comprehensive base pay plan that values jobs at your organization and prevents the unintentional inequity that comes from ad-hoc hiring and pay increase decisions
  • Broadcast the right message – control the conversation by clearly communicating how pay decisions have been made.  Be upfront about your organization’s pay during the recruiting process.

Promoting a thoroughly-planned, equitable and well-communicated compensation program can remove the downside of employees talking amongst themselves, and might even put you at ease when sending out the invitation to your company’s next ‘Casino Royale’ or ‘Tapas Night.’

– Alexander Shogan, Senior Research Associate

https://companalysis.wordpress.com

Rethink Your Pay Philosophy

Here’s a thought-provoking article and video about Whole Foods’ approach to paying their retail service staff.  It’s a reminder that we all need to re-think and re-communicate our pay philosophies from time to time.  Where to pay relative to the market medians, issues about union avoidance, and general concern for employees’ economic well-being are all relevant.  Some additional philosophical issues include internal pay equity, linkages to performance measures, and whether tenure should be a factor in making pay decisions.

http://finance.yahoo.com/blogs/daily-ticker/whole-foods-ceo-why-pay-employees-more-131203168.html

– Shari Dunn, Managing Director

https://companalysis.wordpress.com/

The Economic Benefit of Investing in People

Developing an incentive plan that links variable pay to measurable performance outcomes is one way to invest in the future success of an organization.  When done well, and treated as a management tool, such a plan can powerfully motivate employees to increase productivity, quality of outcomes, and both short- and long-term results.  Incentive plan principles can be applied at all levels in your organization, from the CEO to the lowest-paid staff.  Remember that even an incremental increase in productivity, measured in terms of quantity, quality, and/or timeliness, can lead to improved financial and operating results.

Motivate Your Employees

Linking pay to performance can also: (1) improve employee morale; (2) enable clearer communication about performance expectations; (3) result in real and perceived pay equity (e.g., top performers earn more); and (4) provide an additional attraction to prospective new employees.

Bottom Line:

The right pay plan has tremendous potential to add value to your company. 

– Shari Dunn, Managing Director

 

https://companalysis.wordpress.com/